Booking your rental accommodation
If your requested dates are available and you would like to go ahead with a reservation, a booking deposit will be required to confirm and secure your reservation. The dates will be provisionally held in your name for a limited time to allow for payment of the this booking deposit.
Please note. This initial booking deposit is made by you to secure the dates of your reservation. If your booking is cancelled the deposit is not refundable unless your dates can be re-sold for the same price.
The balance (remainding payment) will be calculated and you will be advised of the outstanding amount which will be due 8 weeks before arrival at the property, together with a refundable damages deposit of approx. 250 to 500 euros (this varies depending on the property).
Property Rental Conditions
Deposits to secure a reservation are non-refundable. However, in the case of us being able to take another booking for the same dates then refunds will be given, less an administration fee. There will be no consideration of returning the booking deposit for cancellations made within 8 weeks of the arrival date.
For rental properties an additional deposit against damage/breakages will be required. This is approx. 250 to 500 euros (varies depending on property). This deposit will be returned within a week to 10 days after leaving the property once it has been checked and verified that no damage has been caused or costs have been incurred. In the event of part or all of the deposit being retained a comprehensive breakdown of costs will be provided. If the total cost of repairs/replacement exceeds the amount of the deposit the guests will also be held liable for the difference and invoiced accordingly.
On departure the property is not expected to be cleaned by the guests, however it is expected to be left in a similar condition as it was on arrival. If at any time we feel that excessive cleaning is required in the property then this will be charged accordingly. Any modifications or changes (painting, construction etc) to the property is strictly forbidden.
Excessive / wasteful use of air conditioning (eg. leaving the units running while the property is empty) will also be charged for. Please respect the environment.
The property is made available strictly for short term rental, and must be vacated by 10.00am on the day of departure stated. If your flight is an evening departure it may be possible to stay at the property after 10am but this must be requested and agreed in advance.
It is assumed that guests have their own holiday insurance to protect their holiday arrangements and cover any accidents/illnesses and medical treatment that may be needed whilst in Spain.
Only the person making the booking, and their guests, shall be permitted to occupy the accommodation. In no circumstances may the maximum number of persons stated in the apartment/villa description and/or booking form be
exceeded, and no additional guests may be accommodated without prior permission. Any extra persons on arrival will be refused entry. The guest (tenant) agrees not to sublease the property under any circumstances. In such a case the rental agreement will be terminated immediately.
Sorry, pets are not permitted in the rental properties.
If the rare event that you encounter any problems with your rental property, please inform us immediately so that we can attempt to rectify them. We cannot be held responsible for any problems not reported until you have returned home.
We request that guests adhere to the rules set by the community in which they are temporarily resident. In the instance that guests are requested to vacate the property (either by the owner or by the residents community) due to their own behaviour, their losses and future costs will be their own responsibility. No refunds will be given. Guests are expected to use the property in a way which does not disturb the peace in the surroundings or environment.
The property may be inspected occasionally.
While we have done our utmost to be both accurate and informative, neither ‘puebloholidays’ nor the property owners can be held liable for any information, or any actions resulting from information, contained on the website- www. puebloholidays.com.
We do not accept responsibility for losses, additional expenses, inconvenience or distress due to delays in road or air services, quarantine, sickness, strikes, war or threat of war, weather conditions, riots and civil strife, terrorist activity, natural disaster, industrial disputes, government action, airport regulations, technical problems due to transport, failure of local services, or any other matter whatsoever over which the Company has no control.
Travel Insurance
Guests are responsible for their own travel insurance. Any personal property (valuables, personal objects, and cash etc) is not covered in the insurance purchased by the proprietor against loss, theft and negligence. In the case of any accidents occurring within the property which result in medical or other expenses, guests are expected to claim from their own holiday insurance. No responsibility is assumed by the owners or Pueblo Holidays to cover any costs.
Indemnification
The guest (tenant) indemnifies the proprietor of the property and Pueblo Holidays against any liabilities like accidents, loss of property, injury or death of any person.
Privacy Policy
This Privacy Policy governs the manner in which Pueblo Holidays collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://puebloholidays.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Pueblo Holidays and the associated Real Estate WordPress Theme.
Personal identification information
We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. This is to enhance the user experience while browsing the site.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we protect your information
Via third parties we adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. No information is shared with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
Pueblo Holidays and Real Estate WordPress Theme has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.